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FAQ

  • Can you complete urgent orders?

    Our writing team has vast experience in working with urgent assignments. However, we highly recommend you get in touch with our support representatives before placing an order. This will save you from any unpleasant moments.

  • Can I get a plagiarism report?

    When you pay for the “Plagiarism check” VIP option when placing the order, you will receive a link for Plagiarism Check in your account. You will be redirected to the newly created account of ThePlagiarism.com where you will be able to check any paper to 1000 words.

  • Do you guarantee grades?

    We don`t guarantee grades because each tutor puts grades subjectively. However, we can guarantee that you will receive a plagiarism-free paper that will fully meet your instructions.

  • Do you provide free revisions in case some corrections are needed?

    If you are not completely satisfied with the essay you have ordered at our service, you can request a free revision within 48 hours from the order delivery. Pay attention that you can get a free revision only if your initial instructions were not followed. However, if you introduce new instructions with your revision request, you will be charged extra.

  • What is your work schedule?

    We are working online 24/7 to be able to assist our customers anytime they need our help.

  • I have already done a part of my work. Can you finish it for me?

    Yes, we can help you finish your paper. You will need to provide us with precise instructions for your assignment, as well as the part completed by you so that we could continue it.

  • Tell more about your pricing policy. How do you create a price for the order?

    The price for your paper depends on a couple of factors. In particular, the deadline, the number of pages, as well as the writing level needed. Please note that you can check the price for your order before even placing it. You can either ask our support managers to calculate the price or you can do it on your own using our price calculator.

  • How can I be sure that I will receive a high-quality paper? Do you guarantee high grades?

    Although we cannot guarantee high grades, we do guarantee that your paper will be written in accordance with the highest quality standards. All our writers have either Ph.D. or Master`s degrees in various academic disciplines, which allows them to tackle the most difficult subjects. As a result, we have been successfully meeting and exceeding the expectations of our customers for more than twenty years. To make sure that the quality of papers we provide is truly outstanding, you can check our free samples.

  • What assignment type should I choose?

    To understand better what type of assignment you need to order, you should contact our support managers and provide them with detailed instructions for your task. They will study your guidelines thoroughly and advise accordingly. Finally, one of our managers will help you figure out what kind of order should be placed exactly.

  • How can I get a refund in a form of bonus credits?

    To get a refund in a form of bonus credits, you will need to contact either our customer support managers or our Financial Department about your decision. Bonus credits will be assigned to your account once your refund is investigated and approved. As soon as your bonus is credited, you will be able to use it for payment at the end of the order placement process. Pay attention that bonus credits will be assigned to your account after the approval of your refund request.

  • My online test will last for only an hour but I cannot find such urgency on your website. What should I do?

    We will complete your test if we find a suitable writer. To make sure an appropriate writer can be found, you can contact our Customer Support agents.

  • Can the price be negotiated?

    All prices set on our website are stable but you can contact our support managers through LiveChat and discuss your special request. One of our managers can provide you with a good discount that will significantly economize your savings. There are high chances that you will receive a generous discount if you place an order now.

  • Can I be sure that I will receive a plagiarism-free paper?

    Our company ensures the highest levels of authenticity because we know that students are punished for submitting unoriginal papers. Each paper ordered at our service is carefully checked by our quality assurance managers, who ensure that is written from scratch following the requirements of the customer, who has ordered it. In addition, we check all the texts produced by our experts through the best plagiarism-detection software. We don`t use Turnitin in our work because this program saves all the previously checked assignments and the same paper cannot be checked twice. As such, you can be sure that you will receive a totally original and unique piece.

  • I set the wrong deadline. Can I fix it?

    The initial deadline can be shortened in case you agree to compensate the price difference between your initial deadline and a new one. You can contact our support team in order to clarify the amount you will need to pay to receive your paper earlier.

  • I cannot submit my order. What am I doing wrong?

    In this case, you need to refresh your page and make sure no big files are attached to the order. If you want to send a big file to your writer, you can get in touch with our support managers and they will assist you.

  • Can my writer purchase a book that is needed for completing my order?

    According to our policies, a customer has to provide all the important materials for their order on their own.

  • My order is supposed to be refunded. How much time will it take?

    It may take from 3 to 5 business days to refund money to your credit card depending on your bank.

  • Should I provide my real phone number/e-mail?

    We highly recommend our customers to provide us with their valid contact information so that we could reach them in case of emergency when some clarifications on the task are needed. Easy communication is the shortest way to success.

  • I am not sure if you can do my task. I would like to know it before placing an order.

    You are free to send your instruction via chat or e-mail to our support managers and they will forward your instructions to the writing department to check whether your task can be completed.

  • Why can`t I pay for the order?

    If you see the “Payment failed” error, you may try using another browser, payment system, device, or payment card. If you still cannot pay for your order, we recommend you get in touch with your company and resolve the issue.

  • What is the company is responsible for?

    Once you place an order at our writing service, we start working on it right away providing you with 24/7 support. Our agents will provide you with the necessary assistance anytime you may need our help. In particular, we guarantee that your paper will be edited and checked for plagiarism. Also, you can be confident that your paper will be delivered to you on time.

  • I enjoyed cooperation with the specific writer. How can I get the same writer for all the other assignments of my course?

    You have an opportunity to choose the preferred writer. You may check their personal ID in the order that was completed. Then, when filling in the order form of the next order, you will need to put this ID in the relevant field. Pay attention that this option will cost you +15% of the order price. The additional payment will go directly to the writer you choose as it will ensure the highest priority of your task among their other orders.

  • How can I know that the writer is working on my assignment?

    You are free to check your order status from your account. Once the payment goes through successfully, the status of your order will be changed to “New.” When we find a writer, the order status will be changed to “Processing.” As soon as your paper will be uploaded to the system, the order status will be changed to “Sent.” Another way to be informed of the order status and get SMS notifications on any actions related to your order is to order our VIP services package. Each time the order status will be changed, you will get notifications about it.

  • Who will be working on my paper?

    Our writers specialize in diverse academic disciplines and we can assign an appropriate writer to every single order. Once your order is verified, we will start looking for an expert, who will bring you the anticipated outcome. You can be certain that this specialist will have all the necessary qualifications and skills to handle your task successfully.

  • How many times am I allowed to ask for a free revision?

    You are free to request an unlimited number of revisions during the free revision period, which is 48 hours for short papers and 30 days for 20+ page papers.

  • I have some problems with paying for my order. Can you assist?

    We don`t work with your payment directly. If you experience some issues with payment, you may try to use another bank/credit card or choose another payment system. Besides, you may try to pay for your order using another device or browser. In case you need any other assistance, feel free to contact our support team 24/7.

  • Where can I find an uploaded paper?

    Once the deadline is over, the completed work will be uploaded to your account. To download it, you will need to go to My Orders-Completed Orders-Files. With only one click of your mouse, you will receive a perfectly written document to your personal computer.

  • Can you help me with my online exam?

    Sure. We provide our customers with writing assistance of different kinds. To receive expert help with your online exam, you will need to place the “Online test” type of order and provide us with all the important details of your task. Besides, you will need to attach all the important files, readings, lectures, etc. to help your writing assistant to get prepared for your test.

  • Can I talk to the writer in the process of cooperation?

    Yes, you are free to chat with your writer through our convenient messaging system. This option allows our customers to monitor the progress of their orders. If you have an urgent inquiry, you may contact our support team managers.

  • How long can it take to assign a writer?

    We are doing everything possible to assign an appropriate writer to your order immediately. This can take from a few minutes to a couple of hours depending on the nature of your task. Sometimes, it may take longer because of the complexity of the task, urgency, or availability of the writer.

Have you got any questions? So contact us for all your writing needs!
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